Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a casino not on GamStop that we cover? This page tells you how to reach the Non Gamstop Casinos team and what sort of enquiries we're best placed to help with.
How to reach us
You can email us at [email protected]. We read every message and aim to reply within a couple of working days. Please include the name of the casino or page you're asking about so we can respond quickly and accurately.
What we can help with
- Corrections or updates to a casino review, bonus term or rating listed on the site
- Questions about how we rate and rank casinos not on GamStop
- Feedback on your own experience with a site we've reviewed, good or bad
- General queries about how the site is put together, including our About Us page
What we can't help with
We're an independent comparison site, not a casino operator, payment processor or regulator. That means we can't:
- Access, action or reverse a self-exclusion on your behalf, whether that's through GAMSTOP or directly with an operator
- Process withdrawals, deposits, refunds or account verification — those requests need to go to the casino's own support team
- Offer financial, legal or medical advice
If you're looking for support around gambling habits or want to understand your options around self-exclusion, our Responsible Gambling page is a better starting point, and it includes links to organisations that can help directly.
Before you get in touch about a specific casino
If your question relates to one of the operators featured on the site — for example Betmica, Kikibet or Betninja — it helps to check the operator's own terms first, since welcome offers, wagering requirements and payment limits are set by the casino, not by us. Our reviews reflect the terms as verified on {{ fact_check_date }} where supplied, but operators can and do change offers without notice, so always confirm current terms on the casino's site before you rely on them.
Site policies
For details on how we operate, how our rankings are compiled, and the legal terms of using this site, see our Terms and Conditions page. For our full list of reviewed operators and how they compare, visit our Non GamStop Casinos 2026 guide.
Non Gamstop Casinos is intended for readers aged 18 and over.